When your application is approved you’ll receive an email with a link to create your MyIEMA account.
You can use your email or membership number as your username and you’ll need to create your password when you first log in.
The system we use card payments is Stripe and you can check the error codes here - https://stripe.com/docs/error-codes.
Alternatively, contact our Finance Team on +44 (0) 1522 540069 and they will do their best to help you.
You can pick up where you left off. Go to the membership levels page, click Join on your desired membership level, and you should be able to resume your application form.
If your membership is still active and you are unable to log in then there may be an issue with your log-in details. To reset your password click the 'Forgotten password?' link on the IEMA website and you will be sent an email to set up a new password. If this doesn't work, please contact our Membership and Standards Team at [email protected]
Try requesting another password reset link. If this still doesn't work, please contact our Membership and Standards Team at [email protected]
Make sure you have checked all your inboxes including your spam/junk folders. If you are still confident that you haven't received the email, please contact our Membership and Standards Team at [email protected]
If you go to the login screen and click Forgotten password? you should be able to request a password reset link to be sent to your email address. We would recommend that you change your password this way, but if this does not work then please email [email protected] and we will help you.
On the IEMA website, click 'Forgotten password?' and enter your email address or membership number to receive a link to create a password.
You can also request a password reset using your membership number. If you can't remember that either, email us at [email protected] or phone us on +44 (0)1522 540069.
Please send details of the email address with which you applied and the one which you would like to be attached to the account instead, to [email protected] and we will change this for you.
Please send details of your old email address and the new one which should be applied to the account to [email protected]. We will update your account for you.
Yes, you can do this yourself online within MyIEMA or send your old email address and the new one to our Membership and Standards Team at [email protected].