British Gas penalty to pay for energy savings
- Energy ,
- Procurement ,
- Management/saving ,
British Gas Business is to fund the installation of £3.45 million worth of energy efficiency measures in small firms, as penalty for stopping companies switching supplier
Regulator Ofgem has ordered British Gas Business to pay out £5.6 million, after investigations revealed that the energy company incorrectly stopped some of its business customers from moving to another supplier and that it failed to notify others their contracts were coming to an end.
According to Ofgem, during 2007-2012 a computer error and “inadequate” checking processes resulted in British Gas Business refusing to allow some of its non-domestic customers to change their energy provider. The computer glitch meant that 5.6% of the objections made by British Gas Business were invalid.
The firm rectified the problem in 2012, soon after Ofgem began investigating the issue, but was ordered this week to pay an £800,000 penalty and £3.2 million into an energy efficiency fund that will provide measures, such as insulation and new boilers, to micro-business customers.
A separate investigation, found that the energy supplier had also failed to notify 1,200 of its non-domestic customers, the majority of which were micro-businesses, that their tariff was about to expire. This meant that the firms, unaware they were able to look for a better deal, either continued on the same terms or were rolled over onto standard tariff rates, which were more expensive.
British Gas Business has paid back close to £1.3 million in compensation to current customers which were affected and is attempting to pay a further £150,000 to those which have moved suppliers. Ofgem has also ordered the company to pay an additional £250,000 into the energy efficiency fund.
Demand for fossil fuels will peak by 2025 if all national net-zero pledges are implemented in full and on time, the International Energy Agency (IEA) has forecast.
The Green Homes Grant is set to deliver only a fraction of the jobs and improvements intended, leading to calls for more involvement from local authorities in future schemes.
COVID-19 recovery packages have largely focused on protecting, rather than transforming, existing industries, and have been a “lost opportunity” for speeding up the global energy transition.
Half of the world's 40 largest listed oil and gas companies will have to slash their production by at least 50% by the 2030s to align with the goals of the Paris Agreement, new analysis has found.
None of England’s water and sewerage companies achieved all environmental expectations for the period 2015 to 2020, the Environment Agency has revealed. These targets included the reduction of total pollution incidents by at least one-third compared with 2012, and for incident self-reporting to be at least 75%.
The UK’s pipeline for renewable energy projects could mitigate 90% of job losses caused by COVID-19 and help deliver the government’s ‘levelling up’ agenda. That is according to a recent report from consultancy EY-Parthenon, which outlines how the UK’s £108bn “visible pipeline” of investible renewable energy projects could create 625,000 jobs.
Billions of people worldwide have been unable to access safe drinking water and sanitation in their homes during the COVID-19 pandemic, according to a progress report from the World Health Organisation focusing on the UN’s sixth Sustainable Development Goal (SDG 6) – to “ensure availability and sustainable management of water and sanitation for all by 2030”.