Abstract:

BT is one of Europe's leading providers of telecommunications services. Its principal activities include local, national and international telecommunications services, higher-value broadband and internet products and services, and IT solutions. In the UK, BT serves over 21 million corporate and residential customers with more than 28 million exchange lines. BT Group employs 104,700 people in the UK and throughout the world.

  Casestudy_bt.doc (43.5 KB, 15 July 2008)

  Casestudy_bt.html (4.03 KB, 19 July 2008)

  Casestudy_bt.pdf (16.31 KB, 15 July 2008)

  Casestudy_bt.xml (3.75 KB, 18 July 2008)